Conflict arises in any relationship, workplace or business. When solving conflict one either uses assertive communication or negotiating. Assertive communication often turns into aggression attempting to humiliate or manipulate the other person. While negotiating is a bargain between the idea to reach an agreement.
I know you have all been in a situation at work where if your negotiation skills were a little better you could have got the promotion. Now, I know the question you’re asking now is “well how do I negotiate to still get what I want?” Here’s 5 easy steps to mastering the art of negotiation.
1. Establish the relationship
2. Choose “sweet over sour”
3. Just ask
4. Win-Win Situation
5. Respect the relationship
Source: Entrepreneur Media
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